Top 16 Features of a Successful Wellness Platform

Are you looking for a
corporate wellness platform?

Are you looking for a corporate wellness platform?

Maybe you’re a wellness manager or human resources director tasked with choosing a corporate wellness platform for your company.

You start looking around at all your options, and you get that deer-in-the-headlights look. But, You’re you’re left wondering which corporate wellness platform will work best for your organization. Sound familiar?

You start looking around at all your options, and you get that deer-in-the-headlights look. You’re left wondering which corporate wellness platform will work best for your organization. Sound familiar?

Are you feeling frustrated about choosing a wellness platform? Uncertain? Not sure which one is right for your organization? You’re not alone.

What is a wellness platform?

A wellness platform is a web-based technology that can host a variety of programs used to evaluate, engage, inform, motivate, and incentivize employees based on your wellness strategy. The platform should be API-compatible with the ability to integrate with third-party vendors.

What’s the difference between a
wellness platform and a wellness portal?

A wellness platform gives you the ability to add programs beyond the vendor-established program offering or cookie-cutter design of a wellness portal. An effective corporate wellness platform features a flexible design that allows you configure it to meet the needs of your organization, population, and wellness and benefits strategy.

Develop your strategy
with a corporate wellness platform

A wellness platform is not a strategy. With the right features, it’s a tool you can use to develop and implement your strategy to promote health, prevent disease, increase engagement, boost productivity, and ultimately control healthcare costs.

With the right approach, intrinsic motivation will lead people who are already health conscious to engage, participate, and set an example for others. And with a little nudge of extrinsic motivation from your wellness strategy, you can boost participation and have a greater impact on population health.

What wellness features matter most? Start with this. You need to protect your data. Data security should be your highest priority. Your wellness platform must protect personal health information. And it must comply with all state and federal privacy laws. It’s critical to security. And it’s critical to boost engagement.

Still not sure which platform is right for you? Don’t throw in the towel just yet. And don’t just roll the dice and pick one. Make sure the platform you choose includes these 16 features:

1. Highly flexible

No two wellness programs are the same. Every workforce population is different. And health risk factors for one population won’t be the same from one organization to the next. A one-size-fits-all corporate wellness platform doesn’t make sense. Going with a fixed-design platform will only lead to more frustration.

  • Your corporate wellness platform needs to be flexible,
  • It needs to be customizable
  • And it needs to be easily configurable to fit your wellness strategy

Your wellness strategy might focus on well-being, use a hybrid model, be outcome-based, or even use a combination of different strategies. Your wellness platform needs to support your strategy and be adaptable. Otherwise, you’re almost guaranteed to waste time and money trying to achieve your wellness program goals.

Is your corporate wellness platform highly flexible?

2. Health risk assessment

If you want to identify population health risk factors that cost your organization the most in healthcare dollars, use a health risk assessment. It’s an evidence-based questionnaire designed to help you collect information about diet, lifestyle, and health risks from individuals to get a picture of population health.

NCQAHRA data for your population will help you shape your wellness strategy. And individual participants can use their personal HRA data to work with a health coach or their doctor to get healthy and stay healthy.

Does your corporate wellness platform include a health risk assessment?

3. Health literacy

Health literacyDid you know only 12 percent of adults in the U.S. have a basic understanding of health literacy? That’s a problem. Ever checked to find out if the health information you share with your population is easy to understand? The Centers for Disease Control and Prevention, Medicaid, and many health insurance companies require patient-facing health content be written at or below a 7th grade reading level.

Does your corporate wellness platform meet health literacy standards?

4. Quiz builder

QuizWhat if you wanted real-time data from your population? You want to find out how they’re doing. What’s their diet, exercise, exercise, sleep, mental health like? How would you get that info? Create a short quiz, and ask. If your corporate wellness platform includes a quiz builder, it’s easy:

  • Pick a topic.
  • Write your quiz questions and answers.
  • Assign correct answers a point value.
  • You can even offer an incentive for completing the quiz. It’s a fast and easy way to boost engagement and get information you can use to drive wellness programming.

Can you create a quiz with your corporate wellness platform?

5. Wellness event calendar

You plan a wellness event and want your population to participate. How do you let them know about it? You could piece together a communication plan via email, an online calendar, and digital reminders. But, it doesn’t have to be that way. If your corporate wellness platform includes a wellness event calendar, you can easily:

  • Schedule biometric screenings
  • Schedule fitness classes
  • Invite participants to a cooking demonstration
  • Host a financial wellness classes
  • Track sign-ups.
  • Set automatic reminders.
  • And make your life easier as a wellness program manager

Does your corporate wellness platform have an event calendar/planner?

6. Biometric screening


It’s a critical component of an effective wellness program. Results from a basic blood draw can provide insight about health risks. Biometric screening data can tell you if your population is at risk for things like:

  • Heart disease
  • Diabetes
  • Obesity
  • Certain types of cancer, and more.

It takes time to coordinate a biometric screening and get results. But it doesn’t have to. Choose a corporate wellness platform already connected to a network of medical providers for on-site and off-site biometric screenings.

Does your corporate wellness platform offer biometric screenings?

7. Corporate wellness challenges

wellness challegnesNeed a fun and easy way to engage your population? Host a health challenge. If that sounds like a lot of work, don’t worry. The best corporate wellness platforms include done-for-you wellness challenges that are easy to launch and manage like:

  • Eat more fruits and vegetables
  • Get 7 to 8 hours of sleep a night
  • Exercise 30 minutes a day
  • Keep a food diary
  • Lose weight or maintain a healthy weight

Your health challenge shouldn’t just provide a way to log activity. Done right, it can have a much bigger impact. With a properly-designed health challenge, you can motivate people to change behaviors, create a culture of health, engage participants, and get results. How do you do it? Provide action steps to be successful with incentive points to boost participation, and a way to track activity to increase accountability.

Does your corporate wellness platform offer corporate wellness challenges?

8. Health education content library

Want to support your published health education content? Provide digital health education content in the form videos your participants can watch, or audio files they can listen to. Some people learn better this way. It’s also a way to reinforce what someone already knows.Award them at the same time. You can use it beyond wellness like safety or on-boarding and many other purposes.

Does your corporate wellness program have a video/audio library of health education content?

9. Targeted communication

If you really want your wellness program to make a difference in population health and improve the lives of your employees, create targeted communications. Here are some ways you can do this:

  • Invite participants with three or more risk factors for chronic disease to meet with a health coach.
  • Create an event to help participants with high blood pressure learn lifestyle, exercise, and diet strategies to lower it.
  • Host an exercise class or group walk for people who aren’t getting enough exercise.

Is there confusion among employees at different locations about your wellness program? Targeted communications can prevent that, too.

Can you send targeted communications with your corporate wellness platform?

10. Wellness rewards

RewardsWhat’s one of the best ways to boost wellness program participation? Reward effort and participation. Here’s how. Reward the effort with redeemable wellness points (for products or services) as an incentive. You could try and piece together your own program, but there’s no need to reinvent the wheel. An effective corporate wellness platform should include a plug-and-play system for wellness rewards.

Does your corporate wellness platform make it easy to offer wellness rewards?

11. Wearable technology integration


Everybody knows self-reported data is a flawed way of tracking physical activity. But if you want to encourage your participants to be more active, how do you track it? Use wearable technology to collect participant data from:

  • Fitness watches
  • Digital tracking devices
  • Mobile apps

It’s easy if your corporate wellness platform is able to integrate with popular apps and devices. The major players include Google, Apple, FitBit, Garmin, and Samsung. If your wellness platform use a third-party aggregator, ask yourself these questions:

  • Where is the data goes?
  • Where is the data stored?
  • Who owns the data?
  • Is the third-party selling your participant data?
  • What are they using your data for?
  • Is it covered under the BAA?
  • If the third-party experiences a security preach, is your participant data at risk?

Real-time data from digital devices and apps can be a great way to engage participants and get accurate data. But you need to make sure your wellness platform provider protects this data.

Everybody knows self-reported data is a flawed way of tracking physical activity. But if you want to encourage your participants to be more active, how do you track it? Use wearable technology like fitness watches, tracking devices, and mobile apps to collect participant data. It’s easy if your corporate wellness platform is able to integrate with popular apps and devices. If your wellness platform use a Third party aggregator then where is the data goes, who owns it, are they selling it? What are they using it for? Is is covered under the BAA?

Is your corporate wellness platform wearable-technology compatible?

12. Healthy recipes

What’s wrong with the typical American diet?

  • Too many calories
  • Unhealthy fats
  • Added sugars
  • Refined grains
  • Too much sodium
  • And not enough fruits, vegetables, whole grains, fish, lean meats, legumes, nuts, and seeds.

How can you help your population make better food choices? Share easy-to-make healthy recipes with information like serving size, calories per serving, and macronutrient information for proteins, fats, and carbohydrates.

Does your corporate wellness platform have a library of healthy recipes?

13. Incentive management

How do you motivate participants to complete a wellness task? This can include things like a:

• Health risk assessment
• Biometric screening
• Fitness challenge
• Healthier eating
• Wellness events

The solution to boost participation: An effective corporate wellness program should be designed to make it easy to assign point values for wellness activities. When a participant earns points, give them a way to redeem points for gift cards or online purchases for products and services they need, want, and use.

A highly-configurable platform provides you with the flexibility you need to set the parameters that fit your company and not be forced to use the criteria of other companies.

Does your corporate wellness program include incentive management?

14. Health coaching

Want to help your participants and your population get healthy and adopt lifestyle habits to stay healthy? Offer health coaching. Your corporate wellness platform should make it easy for a health coaching to:

  • Look at participant data
  • Identify readiness to change
  • Evaluate health risks
  • Make recommendations to improve health
  • Track progress. Member should also have access to their own coaching data.

Does your corporate wellness platform include health coaching features?

15. Claim integration

What are the primary health-related costs for your organization? If your corporate wellness platform is designed to support claim integration, it’s easy to compare health risk assessment and biometric screening results with health claims. It’s a data-driven way to:

• Make decisions to shape your wellness strategy
• Develop interventions to have the biggest impact on controlling healthcare costs
• Measure your return on investment in wellness, and more.

Does your corporate wellness platform support claim integration?

16. Analytics and reporting

Analytics and reporting

  • What are the primary health risk factors for your population?
  • Did you see an improvement in population health from year to year?
  • What lifestyle habits impact your population the most?
  • Are your efforts to boost wellness program participation working?

If you want answers to these questions and more, your corporate wellness platform must give you the ability to analyze your data and generate reports to better understand your population. And it should be easy to do.

Does your corporate wellness platform include easy-to-use tools to analyze population health data and create reports?

16 Must-Have Features
for Wellness Program Success

If you’re looking for a corporate wellness program with ultimate flexibility and customization, these 16 must-have features will make wellness program administration easier, support your wellness strategy, help you boost engagement and improve population health, and make your job easier.

The FitLyfe difference

Looking for a customizable wellness platform for your population to drive engagement, simplify program management, and get results?
Schedule a demo today.

Wellness Platform And Elephant Stampede?

Can your wellness platform vendor handle an elephant stampede?

That might sound like a weird question, but think about it like this.

When you’re trying to help a client find a wellness platform vendor, what’s your confidence level FitLyfe is the right one to recommend?

If you’re not sure, you might choose a vendor you have more experience working with, even though it’s not the right fit.

But if your client isn’t happy after signing a contract, renewals and referrals are going to be hard to lock down to grow your business. And that’s not what you want, right?

So how do we bridge the gap to boost your confidence level in the FitLyfe 360 platform?

Easy. Show you how it holds up against an elephant stampede.

Wellness platform confidence

When the Brooklyn Bridge opened 135 years ago to speed commute time between Brooklyn and Manhattan, people needed a little nudge to give it a try. (How do you decide between FitLyfe and another vendor for your clients?) The confidence factor wasn’t there for a bunch of reasons:

  • It was new. (CEO Sam Salbi launched FitLyfe in 2015)
  • It took 14 years to build. (Salbi carved out a career as a visionary Health IT software developer over 20 years before launching FitLyfe.)
  • It was the world’s first steel-wire suspension bridge, and the longest at the time. (FitLyfe is the only wellness platform with real-time FitDoc processesing for physician forms, claims, health club reimbursements, onsite health clinic records, and more.)
  • It stretched across the East River at over a mile long and 277 feet tall. (FitLyfe’s reach includes clients in every industry and organizational size that operate successful wellness programs using an NCQA-certified health risk assessment and tools to support population health management.)
  • It was was suspended and supported by over 14,000 miles of steel cables. (FitLyfe’s design, research & development, quality assurance, security protocols, customization, customer service, and ongoing maintenance surpass any wellness platform vendors in the industry.)
  • People were used to riding the Fulton Ferry to cross the East River from Brooklyn to Manhattan. It took a lot longer, but many weren’t confident the bridge was safe. (Other wellness platforms exist, but don’t offer the same level of wellness program solutions and customization as the FitLyfe 360 platform.)

The elephant stampede test

When Manhattan and Brooklyn city leaders recognized concerns about crossing the bridge, they launched a series of public service campaigns to show people the bridge was safe.

One of the most memorable?

Circus promoter P.T. Barnum paraded 21 elephants (~250,000 pounds) across the bridge to show people it could handle the demands of commuter traffic. More than 100 years later, about 125,000 cars, 4,000 pedestrians, and 2,600 cyclists cross the Brooklyn Bridge every day.

Bridge the gap: The wellness platform for client success

If you’re looking for a corporate wellness platform vendor to help your clients, FitLyfe can handle the load (like the Brooklyn Bridge) to help any organization:

  • Promote health
  • Prevent disease
  • Control healthcare costs
  • Boost productivity
  • Increase engagement
  • Develop a culture of health
  • Protect personal health information
  • Create customized reports
  • Administer biometric screenings and health risk assessments
  • Use wearable devices to track activity
  • Manage participant data
  • Offer wellness incentives and rewards
  • Select effective wellness initiatives based on population health data
  • Aid wellness managers in program administration, and
  • Create a customized experience to maximize wellness results, and much more.

The FitLyfe Difference

Looking for a customizable corporate wellness platform to help your clients drive engagement, simplify program management, and get results?

Schedule a demo today.

6 Ways to Help Your Health and Wellness Participants Stay on Track

Ideas For Wellness

It’s been about a month since New Year’s resolutions were a topic of conversation around the water cooler.

Lose weight. Eat healthy. Exercise daily. Sleep better. Stress less.

Poll your population, and these are the health and wellness topics they’re probably talking about.

How’s it going? The die-hard goal setter might be making progress. But for a lot of people, resolutions start out as good intentions, then fizzle out after a few weeks. And it doesn’t have to be that way.

Want to help your population get back on track and turn 2019 into a year of health and wellness wins?

Top 7 health and wellness resolutions

Data collected by the National Institutes of Health says the most popular health and wellness resolutions include:

  1. Lose weight
  2. Get more physical activity
  3. Eat more nutritious foods
  4. Quit smoking
  5. Cut back on alcohol
  6. Reduce stress
  7. Sleep better

Tip: If you really want to know what health and wellness resolutions your population is interested in, use your wellness platform to find out. Ask a survey question through your wellness platform, or find out by looking at health risk assessment data from the readiness to change question set.

New Year’s resolutions:
Back on track or off the rails?

With a few health and wellness resolutions picked out, a lot of people make a solid effort the first few days or the first few weeks of the year.

But all too often, good intentions start to slide and that commitment to stick to resolutions goes off the rails. Sound familiar?

In a study on New Year’s resolutions at the University of Pennsylvania, researchers found that:

  • About 45 percent of all adults make New Year’s resolutions
  • Within a week, 11 percent throw in the towel and give up
  • After a month, 28 percent are still working keeping their New Year’s resolution
  • At six months, 20 percent of resolution-makers are still in the game
  • But only 6 percent of people who make resolutions stick with it for an entire year

Tip: Use your wellness platform or survey data to identify trends in wellness program participation. Then look for ways to increase engagement and help your participants achieve their goals.

6 Ways to Help Your Participants Stay on Track

As a wellness coordinator, wellness manager, or health coach, you want to help people adopt healthy lifestyle habits to prevent disease. But sometimes people need a bit of a nudge or gentle reminder to stay on track. Here are some ways to help people stick to their resolutions recommended by the National Institutes of Health:

1. Write down goals and keep track of activity. Studies show that people who write down their resolutions and keep track of their activity are more likely to succeed than those who don’t. For example, in a recent study, researchers found that people who kept a details food diary for six months lost twice as much weight as those who didn’t.

Tip: Encourage participants to use your wellness platform tracking tools, fitness devices, or third-party apps to set goals and track progress.

2. Recommend the one-step-at-a-time approach. It’s going to be hard to convince a participant to go from eating pizza and fast food every day following a plant-based diet. So don’t. Take it one step at a time. Maybe its extra bell peppers on a pizza, and a leafy-green salad with a fast food order to start. And for the non-exerciser, forget about pushing 60-minute gym workouts. Start with a 10-minute walk and go from there. Think about it like the progression described in the transtheoretical model of behavior change.

Tip: Create a health challenge or wellness initiative specific to your population to help them achieve their goal.

3. Help participants plan for obstacles. The path to success usually isn’t a straight line from point A to point B. In reality, there’s obstacles along the way. Help your participants recognize what might prevent them from losing weight, eating healthier, exercising regularly, etc., and come up with a plan to keep moving forward when that happens.

4. Be a role model. Want your participants to adopt healthy behaviors, make better food choices, and stick to their New Year’s resolutions? Be a role model.

Set a good example without pressuring people. Eat healthy foods. Walk or bike to work. Take the stairs.

Your participants will notice. And they’ll be more likely to ask questions, model your behavior, and adopt healthy habits.

Tip: Get to know your participants, and you’ll probably find others who can also serve as role model or wellness champion to encourage others.

5. Create social support and accountability. Your participants are a lot more likely to keep working on their health and wellness goals if they have support and accountability from a social network, according to a recent study.

Tip: Develop a culture of health, hosting health challenges, and event that give participants a chance to get to know each other.

6. Stay the course, get back on track. The truth about New Year’s resolutions is a bit sobering. Only 28 percent of goal setters make it past a month. A lot of people start off the year with good intentions, but end up giving up on their health and fitness goals. But it doesn’t have to be that way. You can help your participants stay the course or get back on track.

Tip: Use your wellness platform and wellness incentives program for employees to motivate and reward participants to achieve their goals.

Help participants keep their resolutions to win at wellness

One month into the New Year, your participants are starting to lose motivation to stick to their health and wellness goals. Rescue those resolutions and take action.

How do you help participants achieve health and wellness goals? Lets Connect

Need a Wellness Platform? Avoid The Common Mistakes

Are you’re in the market for a wellness platform? You’ve got a lot of ground to cover.

Market research shows corporate wellness is a $40 billion industry. That means there’s a lot of competition in wellness technology to support population health management.

But not every wellness vendor, platform, or tool is the right fit for your organization.

So how do you sort it all out?

If your buying decision isn’t based on a wellness strategy for your population, you could be making a Big Mistake.

The Payless Effect

Last month the discount retailer Payless Shoesource opened its first luxury store, Palessi, in Santa Monica, Calif., for high-end shoppers. Droves of people walked through the doors, enticed by fashion influencers and the store’s posh design. And they paid up to $645 for sneakers and stilettos.

But the exact same shoes sell for 1,800 percent less at other Payless stores. Shoppers learned this when they left the store, received a full refund, and got to keep the shoes. And the experiment shed some light on how people make buying decisions.

The lesson for wellness managers:

If you choose wellness platform software solely based on its look and feel or broker recommendation, you could be making a mistake.

If you want a wellness platform to help you improve population health and simplify program management, don’t make these buying-decision mistakes:

  • Everybody’s doing it. If you’re looking for a wellness platform, health risk assessment, or other wellness program tools, it won’t take long to realize there’s a lot of competition…and a lot of choices. It’s very time consuming to sort through the garbage. But if you pick a wellness platform based on popularity or the company with the biggest marketing budget, instead of your wellness strategy, you could be in trouble.
  • The user interface looks nice. It happens more often than you might think. The wellness manager recommends a variety of wellness platform vendors. And then the decision maker swoops in, sees a couple of demos, and picks the one with the best user interface and design. Don’t make this mistake.
  • It’s expensive, so it must be good. The Payless experiment is a good example of how easily price can influence perception. If you rule out wellness platform vendors based on price, instead of taking a closer look at features, benefits, and customization options that support your wellness strategy, you could be making a costly mistake.
  • My broker said, “It’s the best.” Not all brokers are bad. I want to believe most are in the business to help their clients promote health, prevent disease, boost productivity, and lower healthcare costs. But the reality is, some are just in it to make a sale. Don’t make this mistake. Get to know your broker. Take a closer look at their relationship with the vendor. And find out what kind of support you’ll get after signing a service contract.
  • It doesn’t really work for my population, but…You bite the bullet and sign a three-year contract for a wellness platform. But it doesn’t take long for you to realize, it doesn’t have the functionality you need to support your wellness strategy. You start developing work-arounds for a clunky system you’re paying for. And when the contract is up, you renew because it’s “easier,” or you switch vendors without a wellness strategy.

Sound familiar? If you’re in the market for a wellness platform there’s a lot of factors to consider. And you don’t want to make a buying decision you’ll regret. Here’s what I recommend:

    • Map out a wellness strategy for your population. (Cookie cutter plans just don’t work, because every population is a little different.)
    • Get input from wellness managers who will administer the program.
  • Establish a baseline of wellness platform tools and features you need to be successful
  • Anticipate needs to adapt or make changes as your population or wellness
  • strategy evolves.
  • Partner with a wellness platform company that provides unlimited customization options that meets your needs and your budget.

Looking for a customizable wellness platform? Let’s connect.